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IT Officers


Job Description:

We are seeking a skilled and motivated IT Officer to manage and support the IT infrastructure of our organization. The ideal candidate will ensure the smooth running of our IT systems, provide user support, and contribute to the strategic growth of our IT capabilities.


Key Responsibilities:

  1. System Administration:
    • Maintain, update, and manage hardware, software, and network systems.
    • Perform system upgrades, patches, and backups regularly.
  2. Network Management:
    • Monitor and maintain LAN/WAN, Wi-Fi, and VPN connectivity.
    • Troubleshoot network issues to ensure minimal downtime.
  3. Technical Support:
    • Provide end-user support for hardware, software, and application issues.
    • Ensure timely resolution of IT-related issues and maintain a support ticket system.
  4. Data Security and Backup:
    • Implement and monitor cybersecurity measures.
    • Ensure data backups and disaster recovery plans are in place and functional.
  5. IT Asset Management:
    • Maintain inventory of IT hardware and software licenses.
    • Procure new equipment and manage vendor relationships.
  6. Training and Documentation:
    • Train staff on new technologies and IT policies.
    • Maintain detailed documentation of systems, processes, and procedures.
  7. Collaboration and Strategy:
    • Work with management to identify and implement IT solutions that align with organizational goals.
    • Stay updated on the latest trends in technology and recommend improvements.

Requirements:

Educational Qualifications:

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Relevant certifications (e.g., CompTIA, Microsoft, Cisco, ITIL) are an advantage.

Experience:

  • 2-5 years of experience in IT support or system/network administration.

Technical Skills:

  • Proficiency in Windows, MacOS, and Linux operating systems.
  • Knowledge of networking protocols, firewalls, routers, and switches.
  • Hands-on experience with cloud platforms (e.g., AWS, Azure, Google Cloud).
  • Familiarity with cybersecurity tools and best practices.
  • Strong knowledge of database management systems and backup solutions.

Soft Skills:

  • Strong problem-solving and analytical abilities.
  • Excellent communication and interpersonal skills.
  • Ability to prioritize and handle multiple tasks in a fast-paced environment.
  • Attention to detail and a proactive mindset.

Additional Requirements:

  • Willingness to work after hours or on weekends as required.
Job Category: IT
Job Type: Full Time
Job Location: Rivers

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